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Terms of Service
The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers.
Consumer is every natural person who concludes a legal transaction for purposes that can mostly be attributed to their commercial nor their independent professional activity. The entrepreneur is a natural or legal person or a legal partnership that acts in the exercise of their commercial or independent professional activity when completing a legal transaction.
The purchase contract is concluded with ROCZ GmbH.
By setting the products to the online shop, we submit a binding offer to the conclusion of the contract via these items. You can initially put our products into the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided for in the order process. The contract is concluded by accepting the offer via the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive another confirmation by email.
The (s) language (s): German, English available for the conclusion of the contract
We save the contract text and send you the order data and our terms and conditions in text form. For security reasons, the contract text is no longer accessible via the Internet.
In addition to the specified product prices, shipping costs can still be incurred. You can find out more information on shipping costs.
We only deliver in the shipping route. Unfortunately, a self collection of the product is not possible.
The following payment methods are generally available in our shop:
In the order process, enter your credit card data. Your card will be charged immediately after the order was submitted.
PayPal, PayPal Express
To the invoice amount about the payment service provider PayPal (Europe) S.à r.l. Et cie, s.c.a, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal") to be able to pay, you must be registered with PayPal, legitimize your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order was submitted. You can get further information in the ordering process.
Immediately by Klarna
In order to be able to pay the invoice amount via the payment service provider SOCLATION GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account activated for online banking, legitimize yourself accordingly and confirm the payment instructions. Your account will be charged immediately after the order was submitted. You can get further information in the ordering process.
In order to be able to pay the Google Pay function in order to be able to pay the Google Pay function in order to be able to pay the Google Pay function with your access data in order to be able to pay for the invoice with your access data and confirm the payment instruction. The payment transaction is carried out immediately after the order was submitted. You'll get more information during the ordering process.
In order to be able to use the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser, have been registered with Apple, the Apple Pay function , legitimize yourself with your access data and confirm the payment instructions. The payment transaction is carried out immediately after the order was submitted. You can get further information in the ordering process.
In cooperation with the payment service provider Klarna Bank (publ.), Sveafen 46, 111 34 Stockholm, Sweden ("Klarna") we offer you the following payment options. Payment via Klarna is only available for consumers. Unless otherwise regulated below, payment via Klarna requires a successful address and credit check and it is made directly to Klarna. You will receive further information from the respective payment option and in the ordering process.
Buy on account about Klarna
The invoice amount is due 14 days after sending the goods and receiving the invoice.
The goods remain our property until full payment.
If there are obvious transport damage, please complain about such errors as soon as possible with the deliverer and please contact us immediately. The failure of a complaint or contact has no consequences for your legal claims and its enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or transport insurance.
The statutory right to liability applies.
You can find information on the applicable additional guarantees and their exact conditions for the product and on special information pages in the online shop.
For claims due to damage caused by us, our legal representatives or vicarious agents, we are always indefinitely liable
In the event of a violation of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and that the contractual partners can regularly trust, (cardinal obligations) by mild negligence by us, our legal representatives or vicarious agents, the liability is for the foreseeable one when the contract is concluded Damage limited, the development of which must typically be expected.
In addition, claims for compensation are excluded.
The European Commission provides a platform for online dispute resolution (OS) that it here Find. We are not obliged to participate in a dispute settlement procedure in front of a consumer arbitration board.