FAQ

frequently asked Questions

General

ROCZ is a young start-up of ambitious footballers who were not satisfied with any shin guards on the market and have done everything to develop the perfect shin guards. The result - the ROCZ - REVOLUTION speaks for itself and meets all the requirements of a modern shin guard.

You can order our products directly and only here via the online shop.

Height 90 cm - 120 cm: size S
Height 120 cm - 150 cm: size M
Height > 150 cm: size L

order and shipping

Delivery within Germany is free. The goods will be shipped no later than 2-3 days after the order is placed.

For shipping to all other European countries, we charge a shipping fee of 5 euros. International shipments are sent with "Warenpost Premium". The delivery time varies depending on the destination and can be found at the checkout.

Returns and Complaints

You can return your order within 30 days after you have received the goods. To be eligible for a return, the item must not show any signs of wear and must be in the same condition as when you received it.

You can easily register returns via our returns portal here . After receipt of the goods, we will refund the purchase price.

To send the return, please send an email to off@rocz.eu to register the return. Then please return the goods to the following address:

Rocz GmbH, Löwenbrunnengasse 4, 74821 Mosbach

You can track your order here .

Returns of Rocz products ordered through Amazon,
are also to be processed there. As long as the products have not yet been used and are undamaged, you have 30 days from receipt of the goods to do so. After your Amazon return has been processed, you will receive your money back.

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